7.19.2010

The Sustainability Initiative: Implementation Challenges are Different from Traditional Corporate Initiatives

Sustainability is on every corporate radar.  The strength of the signal and distance from action vary.  In some cases, internal task groups have been formed, sustainability risk assessments have been performed, and actions incorporated into operations and products and services.  In other cases, none or some of these activities have been started, or actions have not gotten beyond PR drivers.

In the current MIT Sloan Management Review, Christopher Lueneburger and Daniel Goleman make a valuable contribution with a presentation of a sustainability implementation model and identification of different competencies needed at different phases of implementation.  They also identify differences between traditional implementation techniques and practices in large corporate initiatives from those needed in a sustainability initiative.  Lueneburger and Goleman say that a common mistake is approaching the implementation of a sustainability initiative with the same tools and mindset used in the past, stating that sustainability is “not your father’s corporate initiative.” Read More

4.30.2010

Building the Sustainability/CSR Department and Personnel Competencies

With the increasing need to address Sustainability and Corporate Social Responsibility (CSR) issues, organizations are faced with several options on how to proceed in developing their internal capabilities.  Beyond their sustainability and CSR strategy, there are nuts-and-bolts issues to consider, such as who will lead the effort and how to build the team or department.

A common starting place is to tap the EHS department and their personnel.  The logic for this is strong given how central EHS is to sustainability and CSR.  While the EHS function and its personnel are a good starting point, sustainability/CSR quickly encompasses areas in the organization well beyond EHS.

The C-suite needs to consider how it is going to identify and develop its people who lead and manage sustainability/CSR.  In the case of EHS professionals, those competencies and skills go beyond their solid technical foundation. Read More

4.23.2010

EHS Auditing – A Key to Breakthrough Performance and EHS Integration

“What gets measured, gets done” is a popular saying in performance improvement circles.  There is more though.  Yes, true as this is, measurement – and I’ll go a step further here and say auditing – is just part of the “gets done” piece.  When crafted within a context of breakthrough performance, EHS auditing and the audit function in an EHS department can be a catalyst for accelerated performance improvement and EHS integration.  EHS auditing is commonly viewed as a necessary evil or burden to satisfy regulatory and legal requirements.  Within this context, the results are predictable.  There is little if any enthusiasm; there is a struggle; and there can be challenges with inter-rater reliability.

When EHS auditing is formulated through an organizational learning and systems thinking lens – supported by an integrated EHS management system structure – the function shifts from being summative to formative, as program evaluation professionals would say.  There is a shift toward action research that fosters partnership in solving EHS challenges.  Audits are viewed as opportunities to see things not previously apparent.  Casual links and patterns are distinguished in a way that people can see their roles in the “organizational systems” and see possibilities to alter the system and their roles.

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4.19.2010

A Multi-Dimensional Perspective for EHS, Building and Leveraging Your EHS Culture

Organizational culture is complex and according to many experts, not well understood.  EHS professionals often think about culture in terms of a “safety culture.”  While safety is clearly important, the topic of culture is all-encompassing.

An area that I continue to explore is how can EHS departments and their professionals impact overall organizational culture?  Said another way, how can you build and leverage your EHS culture?

Professor Ed Schein of MIT is regarded as an organizational culture pioneer.  I recently heard him speak.  The title of the lecture was “From Managing Organizational Culture to Leading Multicultural Teams.”  He shared how his thoughts on organizational culture have evolved over the past several decades and discussed some of the material in the soon to be released 4th edition of his landmark book, “Organizational Culture and Leadership”.

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3.25.2010

Use of Causal Loop Diagrams in Building High Performance EHS Teams

I have worked with several EHS departments to increase their performance and cohesiveness.  In partnership, we’ve addressed performance beyond simply meeting regulatory compliance, rather looking at ways they could integrate EHS deeper into the organization and impact sustainability and CSR.  A starting place in all of these engagements has been to get the EHS management system up-to-snuff and firing on all cylinders.  Beyond the EHSMS, we then focused on:

  • Team vision.  Developing a strong vision based in the team’s collective wisdom.
  • Communication skills.  Strengthening internal and external communication and generating alignment.
  • Team learning.  Developing mechanisms for feedback, analysis and integration.
  • Systems thinking.  Strengthened skills in systems ID and mapping.

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2.18.2010

ISO 31000 on Risk Management Published

Many EHS professionals are familiar with the International Organization for Standardization (ISO) from its widely known management systems, ISO 9001 and 14001. Over the past five years, that has been activities to extend ISO more explicitly into the area of risk management. Their first two management systems (9001 and 14001) are essentially risk management tools.

ISO published a generic standard on risk management this past November that provides guidelines that can be used in a wide range of setting. ISO states that “31000:2009 can be applied throughout the life of an organization, and to a wide range of activities, including strategies and decisions, operations, processes, functions, projects, products, services and assets; and that it can be applied to any type of risk, whatever its nature, whether having positive or negative consequences.” Read More

2.4.2010

Creating a New Story

In their presentation at the 18th Annual Pegasus Conference, Peter Senge and Betty Sue Flowers spoke about leadership and the role that story and myth play in guiding leaders. Leadership, they argued, is about the future, the story that is created and communicated.

Oftentimes, leaders don’t think that they can alter the story. Senge and Flowers, however, disagree. At every moment, they argued, we have the power to create a new story. In fact, the ability to do this is an essential leadership trait. They suggested that one way to create a compelling storyline is to develop plots based on a “purpose to learn,” as opposed to “victim-based” plots. Read More

1.28.2010

EHS Professionals as Change Agents

At the NAEM Forum, Don Ritz and Bruce Huber of Barrick Gold led a session called “The EHS Manager as a Change Agent.” In this session, they put forth that EHS professionals can and must view themselves as change agents in organizations, and presented a process similar to the Seven Steps of EHS Integration developed by Redinger EHS.

This process shifts the EHS mindset toward one that is generative and based in vision and alignment, as opposed to a mindset that is reactive and based in compliance. Some of the change agent characteristics that Ritz and Huber identified were: persistence, courage, passion, commitment, ability to leverage, and integrity. Read More

1.21.2010

Breaking Down Silos in the EHS Department: Interconnection, Not Separation

In his keynote address at the American Industrial Hygiene Conference and Exposition (AIHCE) in Minneapolis, economist and futurist Jeremy Rifkin stated that the most basic human instinct is to embody relationship–that is, to be connected with others. He spoke of the “struggle to be,” and argued that it is imperative to reach out to and connect with others at work, in our communities, and in society as a whole, and to do so with science behind us. He talked about the spatial change that occurred with the first Apollo flight to the moon in July of 1969. For many, Rifkin said, it was a defining moment in life—there was a spatial change in how we viewed the world and ourselves, and an expansion of mindset way beyond ourselves.

In our consulting engagements, we often hear the word “silo” used to describe conditions within the EHS group or the overall company. In this new era, the concept of silos must be reconsidered, as they limit innovation. Read More