10.25.2011

Engaging Employees to Realize Your EHS and Sustainability Vision: NAEM Forum Session

Employee engagement is a cornerstone of integrated EHS management systems, but an ongoing challenge in EHS and sustainability efforts. David Zinger addressed this topic during his session at last week’s 19th Annual NAEM Forum in Tucson.

When developing and implementing an EHS and sustainability initiative, Zinger stressed, each person must be able to voice his or her opinion and be listened to. “Never do anything about me without me if you expect me to be engaged,” he said. “If you want them to be on the same page, they need to be able to write on the page.” Read More

3.25.2011

EHS/S Continual Improvement – The EHS/S Management System is Key

Continual improvement is a term we hear a lot about in business these days. It is a notion that is central to management system approaches rooted in the quality and ISO arenas. As central as this concept has become, I find that organizations struggle with how to define it and then practice it.

Continual improvement may be defined and implemented in any number of ways. The basic notion is that the organization should seek ways to achieve ongoing improvement of EHS/S performance, both in terms of outputs and outcomes. The primary goal of continual improvement activities should be to reduce EHS/S impacts and eliminate worker injury and illness.

Continual improvement does not mean or imply a requirement to attain better-than-compliance conditions as measured against specification regulations or standards. While better-than-compliance conditions may be a goal of an organization, it is not a requirement of the definition of continual improvement suggested here. Read More

3.18.2011

Reintroducing EHS/S in Your Organization

If you are a regular reader of this blog, you will see that there are many exciting advances in our field that go way beyond our compliance and technical roots. With the evolution of CSR, sustainability, and systems thinking, for example, there are many ways EHS/S can contribute and make a difference in organizations, beyond traditional compliance and risk management.  There is a new context evolving; a new EHS/S space is available for capture.

To do this, at some point you will need to think about how you will reintroduce EHS/S.

Let’s face it, the EHS/S department, function, and staff is not always popular. With our background in regulatory compliance and with a technical focus, we can be viewed as enforcers, cops, nags, etc., and we don’t always do a good job in communicating purpose and value. This history needs to be addressed and the evolution from it needs to be demonstrated. Another challenge is that even within a new context for EHS/S, there are very real compliance and risk management requirements that must be met. Even so, there are ways to do this and provide leadership. Read More

11.17.2010

Are You an EHS, Sustainability, or CSR Musician, Conductor, or Composer?

At the Pegasus Conference 2010: Systems Thinking in Action, held last week in Boston, several pioneers—including Daniel Kim, Robert Fritz, and Peter Senge—presented nuggets of wisdom for EHS, Sustainability, and CSR professionals. I’ve shared a few of them below.

Building upon the concepts he introduced in his groundbreaking book, The Path of Least Resistance—in which he presented his landmark model on the structural tension between vision and current reality—Fritz discussed the Structural Dynamics of Leadership.

The role of leaders, he said, is to change or alter the underlying structures that affect culture and behavior. This is important because structure is more causally dominant than individual talent, good intentions, past experiences, creativity, or capacity. The most effective leaders possess strength of character, are able to work with structural forces, and have the ability to create a shared vision and shared structural tension. Read More

7.19.2010

The Sustainability Initiative: Implementation Challenges Differ from Traditional Corporate Initiatives

Sustainability is on every corporate radar. The strength of the signal and distance from action vary. In some cases, internal task groups have been formed, sustainability risk assessments have been performed, and actions have been incorporated into operations, products, and services. In other cases, none or some of these activities have been started, or actions have not gone beyond PR drivers.

In the current MIT Sloan Management Review, Christopher Lueneburger and Daniel Goleman make a valuable contribution with a presentation of a sustainability implementation model and identification of different competencies needed at different phases of implementation. They also identify differences between traditional implementation techniques and practices in large corporate initiatives from those needed in a sustainability initiative. Lueneburger and Goleman argue that a common mistake is approaching the implementation of a sustainability initiative with the same tools and mindset used in the past, stating that sustainability is “not your father’s corporate initiative.” Read More

4.30.2010

Building the Sustainability/CSR Department and Personnel Competencies

With the increasing need to address Sustainability and Corporate Social Responsibility (CSR) issues, organizations are faced with several options on how to proceed in developing their internal capabilities. Beyond their sustainability and CSR strategy, there are nuts-and-bolts issues to consider, such as who will lead the effort and how to build the team or department.

A common starting place is to tap the EHS department and their personnel. The logic behind this is solid, given how central EHS is to sustainability and CSR. While the EHS function and its personnel are a good starting point, sustainability/CSR quickly encompasses areas in the organization well beyond EHS.

The C-Suite must consider how it is going to identify and develop its people who lead and manage sustainability/CSR. In the case of EHS professionals, those competencies and skills go beyond their solid technical foundation. Read More

4.23.2010

EHS Auditing – A Key to Breakthrough Performance and EHS Integration

“What gets measured, gets done” is a popular saying in performance improvement circles. There is more though. Yes, true as this is, measurement—and I’ll go a step further here and say auditing—is just part of the “gets done” piece. When crafted within a context of breakthrough performance, EHS auditing and the audit function in an EHS department can be a catalyst for accelerated performance improvement and EHS integration. EHS auditing is commonly viewed as a necessary evil or burden to satisfy regulatory and legal requirements. Within this context, the results are predictable. There is little if any enthusiasm; there is a struggle; and there can be challenges with inter-rater reliability.

When EHS auditing is formulated through an organizational learning and systems thinking lens—supported by an integrated EHS management system structure—the function shifts from being summative to formative, as program evaluation professionals would say. There is a shift toward action research that fosters partnership in solving EHS challenges. Audits are viewed as opportunities to see things not previously apparent. Casual links and patterns are distinguished in a way that people can see their roles in the “organizational systems” and see possibilities to alter the system and their roles.

Read More

4.19.2010

A Multi-Dimensional Perspective for EHS, Building and Leveraging Your EHS Culture

Organizational culture is complex, and according to many experts, not well understood. EHS professionals often think about culture in terms of safety. Yet, while safety is clearly important, the topic of culture is all-encompassing.

An area that I continue to explore is how EHS departments and their professionals can impact overall organizational culture. Said another way, how can you build and leverage your EHS culture?

I recently heard Professor Ed Schein of MIT, regarded as an organizational culture pioneer, speak. The title of his lecture was, “From Managing Organizational Culture to Leading Multicultural Teams.” He discussed the ways in which his thoughts on organizational culture have evolved over the past several decades and reviewed some of the material in the soon-to-be-released 4th edition of his landmark book, Organizational Culture and Leadership.

Read More

3.25.2010

Use of Causal Loop Diagrams in Building High Performance EHS Teams

I have worked with several EHS departments to increase their performance and cohesiveness. In partnership, we’ve addressed performance beyond simply meeting regulatory compliance, examining ways that they can integrate EHS deeper into the organization and impact sustainability and CSR. In all of these engagements, I have started by getting the EHS management system up-to-snuff and firing on all cylinders. Beyond the EHSMS, we then focused on:

  • Team vision: developing a strong vision based in the team’s collective wisdom.
  • Communication skills: strengthening internal and external communication and generating alignment.
  • Team learning: developing mechanisms for feedback, analysis, and integration.
  • Systems thinking: strengthened skills in systems ID and mapping.

Read More

2.18.2010

ISO 31000 on Risk Management Published

Many EHS professionals are familiar with the International Organization for Standardization (ISO), due to its widely known management systems, ISO 9001 and 14001. Over the past five years, ISO has begun to extend its services more explicitly into the area of risk management—its first two management systems (9001 and 14001) are essentially risk management tools.

This past November, ISO published a generic standard on risk management that provides guidelines that can be used in a wide range of settings. ISO states that “31000:2009 can be applied throughout the life of an organization, and to a wide range of activities, including strategies and decisions, operations, processes, functions, projects, products, services and assets; and that it can be applied to any type of risk, whatever its nature, whether having positive or negative consequences.” Read More

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