5.19.2010

A Management of Change Boost with Organizational Learning and Systems Thinking Tools

As a living system, a company’s risk profile is continually shifting.  The growing attention on sustainability and corporate responsibility (CSR) has stretched companies as they wrestle with ways to characterize and manage their sustainability and CSR risks.

Integrated EHS, sustainability, and CSR management systems provide a robust structure to manage risks.  A key concept in an integrated management system is “the management of change” (MOC), which focuses on identifying and managing risks as operations or the operating environment change.  MOC procedures and process typically kick-in when new equipment or manufacturing lines are installed, during mergers & acquisitions, or during internal re-organizations.  On the corporate responsibility front, forward-thinking companies include the monitoring of third-party monitoring criteria in their MOC process.

Strong MOC processes are part of a company’s front line defense for risk reduction.  The MOC process should pick up most risks that arise in between formal risk assessments. Read More

4.23.2010

EHS Auditing – A Key to Breakthrough Performance and EHS Integration

“What gets measured, gets done” is a popular saying in performance improvement circles.  There is more though.  Yes, true as this is, measurement – and I’ll go a step further here and say auditing – is just part of the “gets done” piece.  When crafted within a context of breakthrough performance, EHS auditing and the audit function in an EHS department can be a catalyst for accelerated performance improvement and EHS integration.  EHS auditing is commonly viewed as a necessary evil or burden to satisfy regulatory and legal requirements.  Within this context, the results are predictable.  There is little if any enthusiasm; there is a struggle; and there can be challenges with inter-rater reliability.

When EHS auditing is formulated through an organizational learning and systems thinking lens – supported by an integrated EHS management system structure – the function shifts from being summative to formative, as program evaluation professionals would say.  There is a shift toward action research that fosters partnership in solving EHS challenges.  Audits are viewed as opportunities to see things not previously apparent.  Casual links and patterns are distinguished in a way that people can see their roles in the “organizational systems” and see possibilities to alter the system and their roles.

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4.19.2010

A Multi-Dimensional Perspective for EHS, Building and Leveraging Your EHS Culture

Organizational culture is complex and according to many experts, not well understood.  EHS professionals often think about culture in terms of a “safety culture.”  While safety is clearly important, the topic of culture is all-encompassing.

An area that I continue to explore is how can EHS departments and their professionals impact overall organizational culture?  Said another way, how can you build and leverage your EHS culture?

Professor Ed Schein of MIT is regarded as an organizational culture pioneer.  I recently heard him speak.  The title of the lecture was “From Managing Organizational Culture to Leading Multicultural Teams.”  He shared how his thoughts on organizational culture have evolved over the past several decades and discussed some of the material in the soon to be released 4th edition of his landmark book, “Organizational Culture and Leadership”.

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3.26.2010

Is Your EHS Audit Program Hitting The Mark?

Auditing is a tough subject.  The term rarely conjures pleasant thoughts.  It’s often a dreaded event for the auditee.  For the EHS department, it is a complex endeavor that the EHS professionals often don’t feel they fully have a handle on, as issues of program validity and reliability swirl around. With internal audit programs in large companies, scheduling can be a nightmare with auditors swamped by primary-non-audit duties.  While the audit job gets done and reports are generated for the C-Suite, Board of Directors and External Third Parties, the EHS audit programs I’ve observed often miss the mark that the EHS department want to hit.

Some of the recent EHS audit program challenges I’ve observed are 1) integrating EHS management system audits with existing compliance audits, 2) developing procedures to close the gap between EHS program/system upgrades and the audit tools measuring them;, 3) training auditors how to audit the EHS management system, and, 4) identifying leading indicators that can hopefully shorten the audit process or be used in site/plant self-assessment activities. Read More

2.18.2010

ISO 31000 on Risk Management Published

Many EHS professionals are familiar with the International Organization for Standardization (ISO) from its widely known management systems, ISO 9001 and 14001. Over the past five years, that has been activities to extend ISO more explicitly into the area of risk management. Their first two management systems (9001 and 14001) are essentially risk management tools.

ISO published a generic standard on risk management this past November that provides guidelines that can be used in a wide range of setting. ISO states that “31000:2009 can be applied throughout the life of an organization, and to a wide range of activities, including strategies and decisions, operations, processes, functions, projects, products, services and assets; and that it can be applied to any type of risk, whatever its nature, whether having positive or negative consequences.” Read More